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When you first arrive in the UKWhen you first arrive in the UK

When you first arrive in the UK

ukrabbit always helps you
ukrabbit always helps you
ukrabbit always helps you
Remarkable Accompany

Remarkable Accompany

Are you confused about selecting household items in the UK? Follow our product categories step by step to conveniently purchase all your household items simultaneously. This will avoid the hassle of running between different stores and quickly alleviate fatigue after a long journey.

Whether you're arriving for the first time or already living in the UK, on our website, you can shop for various household items, from bedroom and living room essentials to kitchen, bathroom, and personal care products, all in one place. Additionally, you can schedule the delivery time of your chosen products according to your needs, bringing convenience to your international home settling process.

Brilliant Butler

Brilliant Butler

Do you have difficulty in making choices? Are you uncertain about the local climate? Are you hoping to save time? We've arranged various pre-assembled gift packages for you. You can easily add everything you need with just one click, making everything more straightforward and reassuring.

Recommended package collection

Irreplaceable ThoughtfulnessIrreplaceable Thoughtfulness
Place your order in advance, schedule delivery, and avoid peak times.

Irreplaceable Thoughtfulness

Delivering throughout the UK, caring for every one of you.

Delivering throughout the UK, caring for every one of you.

Our delivery service covers the entire region, including England, Scotland, and Northern Ireland.
Our carefully selected items, from bedrooms to kitchens, living essentials, and personal care products, will be delivered to your doorstep. Eliminate the distance barrier, making everything more convenient and your life more comfortable!
Rooted in the UK, deeply cultivating products

Rooted in the UK, deeply cultivating products

registering a company with the UK Home Office Certification from the University of Birmingham's Entrepreneurship Accelerator
The UKRABBIT brand originated in 2017 and has undergone 7 years of practice and refinement. We have provided services to over 10,000+ students, striving to establish the first home and lifestyle brand founded by Chinese entrepreneurs in the UK. Our corporate philosophy is to provide convenience to every student studying abroad and support services rooted in the UK for every parent worrying at home. We aim to become a well-known home essential brand in the UK. While pursuing cost-effectiveness, we prioritize customer interests and the enterprise's survival. We continuously strive to improve product quality and service standards, aiming to provide comfort to every student coming to the UK.
你的海外留学生活伙伴你的海外留学生活伙伴

Help Center

We offer year-round booking for delivery. Once you've confirmed your arrival time in the UK, you can place an order on our official website. Please allow at least 5-7 working days for delivery preparation. While we can schedule the delivery time on our end, please avoid placing urgent orders, as we may be unable to accommodate them during peak order periods. Typically, parcels are delivered to your specified address either the day before or on the day of your arrival.
The delivery service in the UK operates from Monday to Saturday. However, as some areas may not have delivery services on Saturdays, it is advisable to opt for delivery between Monday and Friday. This ensures more reliable and convenient delivery, avoiding potential delivery issues that may occur over the weekend.
We offer nationwide delivery across the UK, including England, Scotland, Northern Ireland, Wales, and other regions. We can deliver to wherever you are located. However, please be mindful to place your order in advance for remote areas.
Example: Recipient's Name Building Number/Name, Street Name Locality/District (if applicable) Town/City County (if applicable) Postcode United Kingdom Please pay attention to the postcode, as it is crucial. UK postcodes typically consist of a combination of 5-6 letters and numbers. It's essential to ensure it's correct. Additionally, please provide your room number for apartment deliveries to ensure the parcel is promptly directed to the apartment reception. If you're unsure where to find this information, it's usually stated in your apartment contract. If you don't have a room number when placing the order, you can email us to add it later.
Our packages are typically delivered on the day or one day before the scheduled appointment. If no one is available during the first delivery attempt to your apartment, the courier will make a second attempt. Please ensure that someone is available during both delivery attempts. Please note that any returns due to the customer's absence in the house during delivery or any additional delivery charges incurred after two delivery attempts will be at the customer's expense.
The recipient's name should be consistent with the name used for booking the apartment. Please provide the correct and frequently used email address. This email will receive all future shipments and order logistics tracking.
After your arrival in the UK, you can check with the reception desk at your apartment or outside the apartment to see if there are any parcels. They are usually placed in a secure location. If you can't find it there, please check your email inbox, including the spam folder, to see if there's any tracking information. If you still can't find it, please contact us at Customerservice@ukrabbitessential.com
Our return policy: You can cancel your order anytime during the processing stage before shipment. After the order is shipped, you can return the item to our warehouse within seven working days of receiving it, as long as the packaging is intact and does not affect resale. If the delivery is not made on time due to insufficient reservation time or personal change of mind, you can also contact us for a refund after receiving the goods. The buyer is responsible for the return shipping cost. If circumstances beyond our control or delays caused by the courier company result in the need for a return, the item can be returned at our expense if the packaging is intact. Please note that products such as mattresses, once opened, cannot be returned as they cannot be compressed back to their original shape. Therefore, please make a careful purchase decision before opening. Thank you for being so understanding.

Why Clients Love Us

Why Clients Love Us - #1
Fortunately, I had pre-ordered the comforter and pillows. As there were many people, I spent four hours queuing at Heathrow Customs. I had planned to buy a four-piece bedding set upon arrival but didn't have enough time. Thankfully, I had already chosen the comforter and pillows...
from zhuoran, university of birmingham, 2023
from zhuoran, university of birmingham, 2023
Fortunately, I had pre-ordered the comforter and pillows. As there were many people, I spent four hours queuing at Heathrow Customs. I had planned to buy a four-piece bedding set upon arrival but didn't have enough time. Thankfully, I had already chosen the comforter and pillows...
Why Clients Love Us - #2
Goose-down pillows are comfortable, and the 10.5 tog duvet I chose can be used for the year. I like the pattern of the vanilla four-piece set; it puts me in a good mood. Plus, it's pure cotton. I've seen other pure cotton sets with similar patterns in the UK going for £40-50, but...
from Ni, university of edinburgh, 2022
from Ni, university of edinburgh, 2022
Goose-down pillows are comfortable, and the 10.5 tog duvet I chose can be used for the year. I like the pattern of the vanilla four-piece set; it puts me in a good mood. Plus, it's pure cotton. I've seen other pure cotton sets with similar patterns in the UK going for £40-50, but...
Why Clients Love Us - #3
It's convenient to be able to order directly in Northern Ireland. Getting a taxi in our village is hard, so having it delivered directly is great. I really like the colours and styles, and I also bought a pot and some necessary items. One item was out of stock because it was too...
from bear, Queen's University Belfast, 2023
from bear, Queen's University Belfast, 2023
It's convenient to be able to order directly in Northern Ireland. Getting a taxi in our village is hard, so having it delivered directly is great. I really like the colours and styles, and I also bought a pot and some necessary items. One item was out of stock because it was too...

Delivery & Returns

Please place your order as early as possible to ensure the availability of the selected items and timely receipt of the products.
Delivery Method: Time-Slot Delivery - We will strive to deliver your order according to the selected time slot, either in advance or on time. Please refer to our return policy for any returns due to non-delivery. Delivery Charges: Order value from £1 to £59.99: £6.99 per order Order value of £60 and above Free shipping Return Policy: You may cancel your order at any time during the order processing stage. After the order has been shipped, you have 7 working days to return the goods to our warehouse as long as the packaging is intact and does not affect resale. In case of non-delivery due to insufficient reservation time or buyer's change of mind, you may contact us for a refund upon receiving the goods. The buyer is responsible for the return shipping costs. In the event of non-time delivery due to force majeure or courier company issues resulting in returns, you may apply for a return. The seller will bear the return shipping costs provided the item is returned in good condition. Please note that products such as mattresses that cannot be returned once unpacked should be purchased cautiously. Once unpacked, they cannot be compressed back to their original shape, so please be cautious before buying. Thank you for your understanding.